Why can’t I add another student to my roster?

For classroom licenses:

To add a new student to your existing roster, create another row by clicking Add students at the bottom of your roster, and enter the student’s information.

If you can’t add another student to your roster, you may have reached your student limit. There is a status bar at the bottom of your roster to let you know how many student accounts are in use. When you have reached your maximum, you can’t add more students until you delete existing students’ accounts from your roster to make room or purchase access for more students. To remove a student from your roster, click the red X. To purchase more accounts, contact orders@plh.com.

For site licenses:

For site licenses, there is a list of preloaded names to choose from for your roster. Search for the student’s name by typing the first few letters, and select the match from the list. PLH will add the student’s information to your roster. If the student’s name isn’t on the list, you can manually add him or her to your roster.

If there are no more available student accounts on your site license, there will be a warning notice at the bottom of your roster when you try to add a student. Please contact your administrator if you need to add more student accounts.